Building for the Future

Over 100 leaders from across OCS ANZ gathering in one place, the inaugural Trans-Tasman conference was always going to result in a powerhouse of ideas, innovations and introductions – and it certainly delivered.

Held in Nelson at the top of New Zealand’s South Island, the conference ran over two and a half days, and included addresses from leaders and representatives from the business in Australia and New Zealand, as well as attendees from Asia and the United Kingdom. 

A number of keynote speakers also took to the podium, including former New Zealand Prime Minister Sir Bill English, influential New Zealand businessman and previous Air New Zealand CEO Rob Fyfe, and motivational speaker Catherine DeVrye – previous Australian Businesswoman of the Year, Canadian and Sydney-sider.

OCS ANZ managing director Gareth Marriott says this year’s conference was a significant milestone for the recently integrated region, bringing key leaders together from across the two countries.

“Importantly, the conference also provided the opportunity to ‘reset’ our region, with the launch of our 2019 business strategy, as well as a focus on the goals we are still striving to achieve this year.

“There were a number of recurring key themes across the three days, including: simple strategy, story telling, one team, strong relationships, outstanding customer service and delivery and revenue and growth.

“But the overwhelming message was one focused on people. We are a people business, and it was reassuring and heart-warming to see the team take this message as seriously as I do.”

You can check out a short highlights video from the conference here



UTS campus implement smart bins

The IQ at the University of Technology Sydney (UTS) has gone up thanks to newly installed Orwak Smart Bins, affectionately named TOM.

The campus is managed by facilities management services company, OCS Australia, who initiated the bins to be installed for ease of use, as well as for its environmental qualities. This is the first OCS site in Australia to have these bins installed.

OCS Australia site manager, Tome Stefanovski says TOM holds up to seven times more waste than a conventional waste bin and features hands-free operation. Additionally, the shutter can be programmed to stay open during peak times.

“This is a fantastic feature for both the people using the bins, as well as those emptying them, resulting in less mess and fewer germs on hands.

“The bins also notify our OCS team members when the bags are full, so no more overflowing bins or extra time spent on routinely checking them.”

TOM is a multi-faceted multitasker - the neatest member of the Orwak family.

OCS Australia & New Zealand managing director, Gareth Marriott says the smart bins service the campus’ almost 45,000 students and its staff members.

“The beauty of them is that they save time, space, and energy, and all of that saves our client money.

“It also saves us money as TOM communicates. A modem-based communication system enables TOM to send our team members a SMS or email when the bins are full, or the unit needs maintenance.

“This is a fantastic invention and OCS is proud to be able to implement these into the services we provide.

“Innovation and sustainability are a big part of who we are as a company and our business strategy strongly aligns with these qualities, harnessing and developing existing technology to deliver best practice and efficiency.”


OCS open new offices in Perth and Melbourne


OCS Australia’s Perth office has relocated with OCS and its insurance building repairs subsidiary, Midcity, now operating out of the same location in Belmont, consolidating from separate offices.

OCS Australia & New Zealand managing director Gareth Marriott says it’s fantastic to have everyone under the same roof.

“Not only does this allow us to operate as efficiently as possible, identify growth opportunities and reduce complexity, it also brings the two teams together boosting team morale.

“Physically, the office is a light open plan space with plenty of room for us to grow.”

OCS Australia & New Zealand company secretary, Christine Johnson says from a team culture perspective we are already seeing the positive impact of having the two teams in one location, developing the rapport and understanding between the two which comes from face to face contact.

Midcity general manager, Rosie Pratarelli, agrees.

“Bringing OCS and Midcity together has provided us with a real team environment. We’ve been able to all gain a deep understating and appreciation of one another’s businesses and I believe this will go far to help us build a sound platform for a bigger and better business.”

With growth opportunities also identified in the Victorian market, OCS has set up a new office space in Melbourne to ensure it’s able to meet future demands. The new Melbourne office is located in Tullamarine.

“Our new offices in Perth and Melbourne are part of our continued investment in the Australian arm of the business,” says Mr Marriott.

“It’s also part of the overarching business strategy for OCS ANZ, which we’re continuing to execute.”

OCS is currently also looking for an office space in Brisbane as it expands its operations in Queensland, with plans to open in 2019.


Fourth-straight slam win inspires others


Australian Paralympian Dylan Alcott is using his fourth-straight Australian Open quad wheelchair title as an opportunity to inspire disabled athletes of the future.

The OCS Australia and New Zealand PRM (passengers with reduced mobility) ambassador beat David Wagner of the USA in straight sets, 7-6 6-1 on Rod Laver arena.

Alcott says he was thrilled to see so many children with disabilities courtside watching the match.

“Hopefully for the next generation of athletes with disabilities, it’ll be easier for them because of me,” he says.

The 27-year old has signed for a fourth year as the OCS PRM ambassador, which sees him advising the company on providing better services for people with reduced mobility.

This has resulted in mobility devices being ‘red-tagged’ as special luggage and training for those dealing with PRM passengers at airports.

“There’s a stigma that is associated with having a disability – that you’re a bit broken and a bit less capable. There are a lot of people doing it tough, and I’d really like to change the way people with disabilities are perceived.”

“Travelling in a wheelchair, or with any physical disability, is such hard work that it stops a lot of people from even bothering. OCS made the journey a lot easier for me. They’ve been an unbelievable help, and I couldn’t do what I’ve been doing without them.”

OCS managing director Australia & New Zealand Gareth Marriott says Alcott’s fourth Australian title in a row is amazing, as is the positive effect he has on those around him.

“What’s really special is the proudness Dylan displayed in being a disabled athlete and the future he envisions for disabled children who dream of becoming sport stars,” Mr Marriott says

As well as continuing his work with OCS, Alcott has his sights set on Wimbledon, which is holding a quad wheelchair tournament for the first time in 2018.

“Pulling on the ‘all whites’ is a dream of mine. Saying I can’t wait until Wimbledon is the understatement of my life.”


New managing director for OCS Australia

OCS have announced a structural change to bring greater integration to their Australian and New Zealand businesses.

The Managing Director of OCS New Zealand, Gareth Marriott, has been appointed to a newly created role of Managing Director for New Zealand and Australia.

Gareth Marriott will be supported by a regional executive team to manage the company’s hygiene, facilities management, cleaning and waste services in Australia and in New Zealand.

Announcing the appointment, OCS Group CEO Peter Slator confirmed:

“The move will allow us to develop our Pacific operations, and build from our success and learnings on both sides of the Tasman.

“Gareth has a wealth of experience, strong relationships, and a good knowledge of OCS across Australia and New Zealand, having worked in both territories since he joined us in 2012.”

Gareth will be spending the coming months meeting with customers, employees and suppliers. He will split his time between Sydney, Perth and New Zealand and says he’s looking forward to getting reacquainted with the Australian business.

Explaining his approach to the new role, Gareth says: “It will be business as usual in both countries, with a key focus being spending time with or Australian employees, customers and suppliers to understand where they see improvements that can be made. There won’t be any immediate changes, other than ensuring we can continue to deliver outstanding services across the board.”

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